SAP CONVERSATIONAL AI (ARTIFICIAL INTELLIGENCE)
SAP Conversational AI (Artificial Intelligence) is an end to end Chatbot platform designated for enterprise solutions. The SAP Conversational AI platform helps boost the productivity of the employees and improve customer experience due to its conversational interfaces.
Chatbots are used across various platforms technologies and industries. The SAP Chatbot platform incorporates the power of highly performing natural language processing NLP technology capable of building human-like AI Chatbots in any language with its ability to analyze text inputs and enrich key data – for a rapid and straightforward deployment.
SAP Conversational AI leverages artificial intelligence (AI), world -class language technology, and preconfigured bots to improve the customer experience.
SAP Conversational AI is one of the leading Chatbot platforms for intelligent enterprises. It is a trilingual Chatbot that can easily switch between languages during a conversation. The Chatbot platform helps employees interact with customers at a very accurate level due to the multiple language integration.
With full integration with the SAP software suite and efficient bot-building process, your bot will be ready in days.
Benefits and Features
- Improve employees’ productivity and commitment.
- Increase sales and revenue
- Better customer experience.
- Integration with all types’solutions SAP and Non-SAP products.
- Quick and easy Chatbot creation- It takes just few weeks instead of months to create a fully-functioning Chatbot with minimal training input required.
- Improved accuracy of Chatbot interactions- Advanced natural language processing (NLP) and named entity recognition technology to help you review analytics and better know your audience.
- Bot training – Ability to analyze text inputs in any language with our world-class natural language processing (NLP) technology.
- Bot building – Build customized conversational flows and routines through our powerful bot builder.
- Bot connector – Connect Chatbots to any SAP solution, external communication channel, or back-end system.
- Bot analytics – analyze customers and employees communication with your Chatbot to improve the user’s experience based on usage and training data.