Client Overview

The client was launched as a trailblazer in IT services and has since been among the region’s leading IT Services and Consulting with more than 4,500 professionals. The company has an annual turnover of over $ 4.5 billion as a global technology vendor in the Middle East, Europe, and Africa working with over 100 brands, from cloud security to power generation and big enterprise digital transformation programs.

The Challenge

As a group of 70+ companies with a centralized HR process, that operates in 15+ countries, they needed an automated, cost-effective, streamlined way to manage hiring and localized payrolls

• To set up standard HR processes that align goals throughout the group with each organization’s goals
• Keep up best practices to attract and retain the top talents in the market
• Implement a complete automatic Interface with SAP integrations
• Complying with the current online transactional management framework that is fully integrated with the financial operations and reporting
• Provide compliance reporting, and analysis dashboard for KPIs

Our Approach

We did the complete cloud-based SAP HCM SuccessFactors integration and end-to-end implementation including payroll localization

• We set up the SAP AGILE methodology which ensures ease of deployment and implementation
• We understood they needed SAP SuccessFactors Employee Central, Performance and Goals, Learning Management System, and Recruiting Payroll Modules
• Optimized HR business process flow structure keeping quality gates as review/approval in 3 different iterations and other validations
• The team designed and developed business rules, and logic scripts for automating tasks strictly based on the industry's best practices
• Completed the project with tests and training for the business and IT users

Project Highlights

The project has achieved all the goals we set out for

• Reduced the Cost of HR processes significantly by around 40%
• Employees can easily take ownership of basic and strategic day-to-day tasks
• Complete automation of various consolidation process steps has replaced manual intervention
• With efficient generation of reports and KPO/KPI dashboards, all group and company goals are aligned and met

Value-Driven Benefits

Midis group finds the MDSap team to have delivered on all requirements with

• Immense simplification to the management and administration of the HT process
• Performance evaluation and consistently achieving corporate objectives
• Allowing internal recruiters to spend less time on administrative tasks and more time headhunting and attracting the best candidates
• Re-distribution of cost of shared services by automated allocation process
• Data consolidating and analyzing by quick data input